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Dear Nigel and Yanie,

We are writing to express our sheer delight upon returning from a recent visit and stay in your Elephant Safari Park & Lodge in early January this year. We cannot put into words just how amazing your establishment is and the unequalled wildlife experience it provides for all visitors and lodge guests. Your staff are fabulous and we were soooo impressed with the high level of care they provide for each of your elephants and the visitor interactions they conduct on a regular basis. We are unaware of anywhere in the world where you can actually bathe and swim with elephants and I'm sure we shedded quite a few tears over the incredible feeling it gave us all. 

We also purchased the dvd on how the park was established and how you personally rescued these animals from Sumatra. You are to be commended for the entire venture and this will hopefully convey to people throughout the world just how important it is to conserve any endangered species. Given that we all work within the same industry, we are all zoo keepers/park manager in Australia, we understand the importance of promoting conservation and we are so proud of what you have done with these elephants, especially within a third world country that would have presented you with many obstacles on the way. 

It was evident that you and your staff have a passion for these animals and the environment you have provided for them is so beautiful and reassures visitors that they are in a sanctuary that will ensure a happy and healthy life for your elephants. The pristine gardens, immacualte rooms, delicious food and unforgettable memories will ensure that visitors will always return from their experience at your lodge with the conservation message in mind and will tell all their family and friends just how amazing it all was. We certainly have and will not only return again someday but will also hold these memories with us forever.

Your park is a credit to both yourselves and the industry and we hope that you convey our appreciation to your staff aswell as they are the heart and soul of your business.

Thank you again for the incredible memories and we hope to visit again in the not too distant future.

Regards,
Peita Harrison, Tamico Liscott and Jasmine Juvet.
Cairns Tropical Zoo and Kurand Koala Gardens
Clifton Beach
QLD, Australia 4879


Wedding Testimony: 

I just wanted to say a really really big thank you for all of your help in organising our wedding in Taro. The wedding was absolutely brilliant and the photos are fantastic. Everyone at the Elephant Park really looked after us and we felt like celebrities for the 3 days we stayed. The Taro Suite was also gorgeous and we loved every minute of it. Our wonderful day was all down to you and we just wanted to say a big thank you.

Claire Kay


Hello there Ayu...
 

Thanks again for being so kind to us at the elephant park...we both agree that Bali was definitely the highlight of our Australia/ Bali trip...but the elephant park was, without a doubt, the absolute highlight of our trip. What an amazing park you have there.. in almost every photo I took (and I took a lot that day), it just seems that every elephant in every photo is smiling. It was definitely the favorite day of our entire 3 week trip...we cannot wait to come back and visit you and all the elephants again.

Thanks soo much for writing.. I have passed this email on to Chantelle too, I'm sure she will respond too, once she gets over her jet lag...ugh! traveling is tough sometimes. We miss Bali so much and cant wait to come back and visit you.

I have added two pics of us at the park...feel free, if you want, to put them up on the wall at your place... we'd be honored to join your wall of fame!

Thanks again and keep in touch

Scott Whyte


Dear Nigel & Yanie,Click to see original!

24 – 26 Dec 10
Room 213

I/we have had the most amazing time at your lodge. We would both love to return to another visit in the not do distant future.

My husband, who is normally quite cynical about these type of places thought it was one of the best holiday experiences of his life, and this was our best Christmas together in almost 20 years.

I think I have taken part in everything from washing the elephants to being painted by the elephant, Debi.

You and your staff made our anniversary so special & memorable, it would be almost impossible to come close to competing with.

Yours fondly
Jackie Picton


From: Maughan, Jacqui 
Sent: Tuesday, October 12, 2010 12:28 PM
To: This email address is being protected from spambots. You need JavaScript enabled to view it.
Subject: Visit - 29 Sept - 1st October

I recently stayed with you for 2 nights accompanied by my husband and parents. We had a fantastic time and we found all staff were helpful and friendly, and the park is well designed, thought out and magical. We had a slight hiccup on arrival as our travel agent had taken us to the wrong safari park but our check-in at Elephant Safari Park Lodge was efficient and friendly and additional help was offered to ensure that our pick up on Friday was organised correctly to avoid delay. Our itinerary was a lovely surprise and again, the staff we dealt with were helpful in rearranging some of the times to ensure we got the maximum from our 2 days.

I also wanted to thank you for an additional service that was provided. When we arrived at our next hotel, The Legian, there was already a message that I had left my keys in the room at your resort. This surprised me as I was not aware we had advised anyone of our next stop. The staff then arranged for my keys to be returned to me with no fuss. I was very impressed at the level of client service that was provided and very appreciative.

Many thanks for a wonderful holiday. Everyone we met obviously cared about the park, both the enjoyment of the guests and, more importantly, the care of the elephants.

Regards
Jacqui Maughan


From: ShArNa TaYLoR 
Sent: Monday, October 11, 2010 3:25 PM
To: This email address is being protected from spambots. You need JavaScript enabled to view it.
Subject: Hindmarsh Booking 9/10/10

Hi there,

I would just like to say a quick but huge thank you to all the staff at Elephant Safari Park Lodge.  Myself and my husband spent one wonderful night at the lodge for our honeymoon the past weekend. The experience was magical and more than amazing, and one we will never forget.

The accommodation, personal service and assistance, food and atmosphere was absolutely wonderful. And the one on one interaction with the elephants was better than expected. We cannot wait to come back, and will need to stay longer next time! Will happily tell all our family and friends to see the Lodge during their stay at Bali.

Please pass on our thanks, appreciation, respect and admiration to Nigel also. The dedication and work he has put into the lodge has certainly paid off, for the beautiful elephants who were given a second chance, and the lucky visitors who get to spend time with them.

Thank you again, and see you next time!

Suksma,
Sharna and Nathan Hindmarsh
 


Dear Nigel,Click to see original!

Thank you so much to what wonderful things you have done here at the elephant park and also your fantastic staff. There are not many places you can stay where every staff member is so happy to help and generally just wonderful people.

We had an elephant bath and swim today and it was the best experience. Thank you.

I have enclosed a small donation of 400,000 Rupiah that I hope will help with the elephants.

Thank you so much to yourself and your wonderful staff for a fantastic and memorable time.

Thank you,
Billie Bowne
Room 220


Dear Yanie and Nigel,


We are very happy to have been your guests at the Safari Park last week. Our stay was wonderful, the interaction with the Elephants was outstanding, including the Safari rides and the washing of the Elephants each morning. The standout however were the babies who were just wonderful to watch.


We were pleased with all the amenities of the room and the dining facilities but a special mention must be made of all of the staff at the park who in our view were excellent.

You and Nigel should be very pleased with what you have built in Bali, many organisations around the world would do well to visit you and take note of your park's Service Skills and the culture you have built.

We hope to be able to return and stay a week next time, perhaps next March for the village ceremony! Just have to find time to fit another visit in!!


Thanks for making our stay so memorable.
All the best, cheers, Martin.



Dear Mr. Mason,

We have had a very good stay. I liked the elephent show best. and all the safary's I am Phoebe the one that helped you on a show.

From Phoebe


Hi Arifin,
I just wanted to say thank you so much for the wonderful time we had at the safari park.

After a few emails between you and I we decided to book online for the rafting/night safari/show and dinner on 15th December. The rafting was a lot of fun, the guides were very friendly and informative.

When we arrived at the safari park it was like a dream come true. The park is so amazing, we have been to many parks in Thailand and everything there is really dry. We were very impressed with how green everything was and how beautiful the gardens were. The elephants all looked happy and relaxed.

There were only about 10 people at the park that evening so it felt really special. First we hand fed the adult elephants and then we went to see the babies. I was so excited about meeting 'Riski' after watching the video of her birth on You Tube. She was amazing and so friendly, as you can see by the photos I have attached we had some special times together, she was so excited she actually climbed out of the enclosure. 

Then we watched the elephant show which was very entertaining, my only disappointment was that the elephants did not do any painting, as I would have liked to purchase one that I saw being painted. This was followed by the night safari around the park, we rode on 'Rama' the elephant with one tusk, his mahout was very friendly and gave us information about the park and the elephants.

Dinner was sensational, the 'Palm Grove' dining area is such a romantic setting. Unfortunately during dinner it started to rain and we have to move to the dining area overlooking the lake, this was done very smoothly by the waiting staff. The quality of the food was unexpected, it rivals some of the top restaurants in Sydney!

Please pass on our thanks to all the staff for giving us a wonderful experience, we will be coming back to the safari park on our next visit to Bali and this time we will stay at the lodge.
Kind Regards,
Chris and Kevin Nutsford, Sydney Australia.


Hi Yona,
Could you please pass this on to Nigel and Yanie.
My wife and myself have just come back from a holiday from Bali and Stayed at two separate places, one in Ubud and the other being your place at the Park.
From both of us we thank you for a great stay, the last time we went there was about 10 years ago and to be honest I was hesitant to go back and stay only because there was not a lot there at that time.
You both should be congratulated on the Park and its set up it is a great place with nothing spared. As we run a small business ourselves in Perth Aust and know the hassles sometimes evolved in the day-to-day running I could not fault the park.
The staff and the elephant handlers, the food and the lay out and the care that is put in to this park is amazing, not to say the rooms are five star, the people that run this side are so particular as I went in one day and saw the maid actually ironing the bed spread. Not to forget the wellness spa and the Gym are a site to see.
Everything there has a flow and I never thought I would say this, but waking up in the mooring saying good morning BORIS was amazing, I forgot to say good mooring to the wife first.
The restaurant Manager with whom we spoke regularly at dinnertime was a credit to the facility.
Any way I could go on and on thanks for a great stay and at this stage we will try and get back with our children at Easter.
Please be assured we will be highly recommending your park to everybody that listens.
Thanks and regards,
Keith and Lee

Subject: Thanks for your great service
Hi Arifin,
We had a wonderful stay at the Lodge. As a teacher, I will be giving an assembly to my Y10 students next week and showing them some photos from the trip.
I hope you get some more visitors out of this as I am very happy to support such a genuine conservation effort.
Thanks again and all the best to Nigel.
Regards,
Darryll Mahnken

Hi
I just wanted to write an email to say how much my friend and i enjoyed our day at the wellness spa 02/12/09. It was my second visit to the spa indulging in the wild yam package for 4 hrs of luxury and i was lucky enough to have the same young lady by the name of Murtini looking after me again. I wanted to say how wonderful she was, a great assett to your staff and a very caring and proficient therapist.
Thank you once again for such an amazing time, we loved the park and seeing the baby elephants was a wonderful bonus to our time up there. Please pass on my sincere thanks to Mutini and all the staff at the spa.
Kind regards,
Ruth Krammer
Helena Valley WA Australia

I've stayed at many hotels before, none can match the service and friendliness of your staff. My stay here was an incredible experience, one that I will share with friends and family back home.
Thank you!
Kendall Zakahi, America

I am from Denmark. It's very difficult to express my feelings about my only 24 hours here. I can only find the word - spectacular. The place, the staff - service everywhere especially the park guides and the elephants teachers has been extremely helpful to make the elephants performed for my picturing. My first time in this park. I will be back and force my family and friends to come with me. Excellent!!! What to suggest to enjoy the place more? Nothing!
Kindly,
Anni Susanne Olsen, Danish
 

Nigel and Yanie - what can we say? By far the best experience we have had during our holiday in the far east. Your video was touching and the environment you have created here is nothing short of incredible for both elephants + guests.
Thank you for allowing us to be a small part.
Dan + Caroline Thomas, British + Dutch

Very happy with the lodge & facilities. Very pleasant staff all over the park & fantastic service. Not much to improve on in truth! Felt very well looked after the whole time. Cleanliness of the park is fantastic. It's very rare to stay at a place and have all of your expectations met and exceeded! Congratulations to Nigel and all at the Park.
Very well deserved. Will be back!
K. Bygrave, Australia

We had a wonderful time in your park & lodge. It's impressive how you treat the elephants. The lodge is a great place to be (especially now we have traveled four week in Bali and stayed mostly in two other places).
Thank you very much!!
Family Smit. Peter, Timo, Iza & Liesbeth, Dutch

It was very special for us, to get picked up by an elephant to go for dinner.
Koch Hugo, Swiss.

It would be good if somehow you could make clearer on your website the differences in what you (the guest) receive between the Park View Rooms (which we had) and the rice Paddy Rooms. To wake up and sit on the balcony overlooking the elephant park is phenomenal and well worth the price difference. Although it is expensive, it's an experience which can't really be replicated elsewhere. We enjoyed the courtesy and warm hospitality of your entire staff. You have superb employees.
Thank you,
Jane and Christy.

We have had a wonderful visit at your beautiful park. All the staff were friendly and helpful. We enjoyed our time with the elephants especially Boris & Roxy. The spa was a welcomed break for me from the kids.
We will be back!!
Niemann, Australia.

This is perfect for families!! We filming for Brazilian TV show and we know everybody will love this place. All staff had a very good training, they are so efficient and simpathic! We Loved stay here!
Thank you very much for everything.
Everaldo, Fabiana and Bela Teixeira, Brazil.

Dear Arifin,
I just wanted to write and say what an absolutely fantastic time we had staying with you. The staff were all fabulous and we took full advantage of the day spa as well. We all loved washing the elephants in the mornings and the chauffeur service to dinner.
I will certainly be recommending you highly to all my customers. We can't wait to come and stay again.
Regards,
Arlene and Saraya Freeman.
Team Leader
Flight Centre Riverlink
North Ipswich QLD Australia

I would like to thank each and everyone of your staff so much for the perfect 7 days I spent at your lodge. I enjoyed every minute of every day I had there. All the staff were delightful, polite and very accommodating. My parkview room had a balcony with a view to die for! The attention to detail, not only in the room but in every aspect of the entire property was second to none I'd ever experienced. I was in need of some serious R&R and wanted to holiday in a place where I could indulge in my love/passion for elephants, orchids and spa treatments and really hit the jackpot. The Elephant Safari Park Lodge in Taro is simply the best! Not only did I feel rested and relaxed but also the peace and tranquility that the whole place exuded. Thank you so much to everyone for making my holiday truly special from start to finish. I will definitely be back. Meanwhile, take good care of yourselves and all the beautiful elephants. Kindest regards to you all........Sami XXX
Suzanne (Sami) Mauri
Dianella, Perth Western Australia

Fred and myself would say how much we did appreciate the Elephant Safari Lodge. A wonderful place, a perfect service, gentle personnel, everything was just great.
And then the elephants, what an experience, dream came to reality. Living so near to them, having the possibility to watch and to participate at their activity's. 
And the babies, the two 6 months old one's where so funny and the little 2 weeks - girl so sweet. 
I'm glad that idealists like Nigel exist, they make us feeling better in this world.
 

Michael Jackson's song

Heal The World
Make It A Better Place
For You And For Me
And The Entire Human Race


Fred and I, did love your country, we enjoyed our holidays and we both hope to come back to Bali soon.
Kind regards,
Mila


Dear Arifin,
Time is going so fast, it is already one month since my daughter and her boyfriend stayed at the Elephant Safari Park Lodge.
They both had great pleasure at your place, did appreciate the whole infrastructure, services and last but not least THE ELEPHANTS. For Mila it was simply magic and she was bewitched by the 3 baby's. She will forever remind this unforgettable experience and will keep plenty of images in her mind.
We had great pleasure to see the Elephant Safari Lodge DVD about the trip from Sumatra to the Park and we wish you plenty success for the future.  I would express my gratitude for the confidence you gave us. Just letting you know that using "PayPal payment" is not common in Switzerland!
I hope this email finds you well, and wish you all the best.
Regards,
Doris Thuli

I've stayed at many hotels before, none can match the service and friendliness of your staff. My stay here was an incredible experience, one that I will share with friends and family back home.
Thank you!
Kendall Zakahi, America


I am from Denmark. It's very difficult to express my feelings about my only 24 hours here. I can only find the word - spectacular. The place, the staff - service everywhere especially the park guides and the elephants teachers has been extremely helpful to make the elephants performed for my picturing. My first time in this park. I will be back and force my family - friend to come with me. Excellent!!! What to suggest to enjoy your place? Nothing!
Kindly,
Anni Susanne Olsen, Denmark

Nigel and Yanie,
What can we say? By far the best experience we have had during our holiday in the far east. Your video was touching and the environment you have created here is nothing short of incredible for both elephants + guests.
Thank you for allowing us to be a small part.
Dan & Caroline Thomas, Britian & Holland


Very happy with the lodge & facilities. Very pleasant staff all over the park & fantastic service. Not much to improve on in truth! Felt very well looked after the whole time. Cleanliness of the park is fantastic. It's very rare to stay at a place and have all of your expectations met and exceeded!
Congratulations to Nigel and all at the Park. Very well deserved. Will be back!
K. Bygrave, Australia

We had a wonderful time in your park & lodge. It's impressive how you treat the elephants. The lodge is a great place to be, especially now we have travelled four week in Bali and stayed mostly in two other places.
Thank you very much!!
Family Smit. Peter, Timo, Iza & Liesbeth

It would be good if somehow you could make clearer on your website the differences in what you (the guest) receive between the Park View Rooms (which we had) and the rice Paddy Rooms. To wake up and sit on the balcony overlooking the elephant park is phenomenal and well worth the price difference. Although it is expensive, it's an experience which can't really be replicated elsewhere. We enjoyed the courtesy and warm hospitality of your entire staff. You have superb employees.
Thank you.
Jane and Christy

We have had a wonderful visit at your beautiful park. All the staff were friendly and helpful. We enjoyed our time with the elephants especially Boris & Roxy. The spa was a welcomed break for me from the kids. 
We will be back!!
Niemann, Australia

This is perfect for families!! We filmed for Brazilian TV show and we know everybody will love this place. All staff had very good training, they are so efficient and sympathetic! We Loved stay here!
Thank you very much for everything.
Everaldo, Fabiana and Bela Teixeira, Brazil

Hi Nigel,
I'm writing to thank you for a wonderful experience my family and I had at your Elephant Park a few weeks back. I was totally blown away by every aspect of the park, most of all the amazing Elephants you and your staff have saved and loved. What an inspiration you are. I can't express my gratitude enough.
My son Jude who just turned 2 a week prior to our visit, is still raving about the "enafants and the baby enafant" to everyone he comes in contact with. He was really affected in the most delightful way. It was the most memorable and most heartfelt experience of our 3 week journey.
I'd also like to let you know how grateful we are to Ketut. She was a charming and truly unforgettable host. She made us feel so welcome. It felt as though we'd know each other for years. Please give her our regards.
I'm not sure what else I can say to express my gratitude, other than, I have been and will continue to recommend the most amazing and no doubt Best Elephant Park in the World to everyone I come in contact with.
Congratulations for all you have achieved with the park. You are a blessing to so many.
Kindest Regards,
Rose, Anthony and Jude

 


 

The Owner
Elephant Safari Park & Lodge
Jalan Elephant Park Taro
Tegallalang, Ubud, Bali
Indonesia 80551

Dear Sir/Madam


I am writing this note of thanks to express my sincere appreciation to your wonderful staff who
provided me with first aid assistance during my visit to the Elephant Safari Park and Lodge on
Thursday 14 March 2013.


Without exception every person who assisted me following a fall in your park was cheerful and
courteous and supported me towards a speedy recovery and I am very grateful for the assistance
and support your staff provided me.


I apologise for not writing earlier, but I am only now after a week's hospital stay and home rest
back on the road to full recovery. I have over the last 30 years had three occasions where I have
had a medical condition with low blood platelet Ievels and my timing was unlucky and unfortunate
for me to be cut in a fall at your park (not realising prior to travelling to Bali that my platelet levels
were extremely low). A prompt first aid action by rTour park staff in getting me to a local Ubud
clinic for stitches and antibiotics was essential to my recovery.


We are so often caught up in our destination and forget to appreciate the journey, especially the
goodness of the people we meet on the way. Appreciation is a wonderful feeling and l'd like to
acknowledge and congratulate two staff members in particular who did a stellar job in assisting
me that day. They were Mr KadeleSuartana your Chief Park Guide and Mr Wayan Suardana your
Food and Beverage Manager. I realise of course there must have been other people l've missed
naming as it was quite dark at the time I fell and their efforts are also included with the two staff
named.


You have created a wonderful set up at the park and leading up to the fall we were enjoying a very
memorable close up elephant experience. Following the fall, naturally I was unable to experience
the thrill of riding on an elephant in the night safaritrip but my husband promises me d we will
make a point of coming back again when we next visit Bali, so I look forward to returning to your
fabulous elephant park in the future on another occasion. ln ending t wish to thank your staff for
their efforts.

Yours sincerely
Mrs Robyn Recoquillion

Natalie-Orwin

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